FREE SHIPPING ON ORDERS OVER $75
30-DAY GUARANTEE
CANCEL ANYTIME
NEW LOOK - IMPROVED FORMULA
FREE SHIPPING ON ORDERS OVER $75
30-DAY GUARANTEE
CANCEL ANYTIME
NEW LOOK - IMPROVED FORMULA
NUTRIVELY POLICIES

Terms & Conditions

We want you to feel confident in every order you place with us.

NUTRIVELY
Terms & Conditions Last Updated: October 14, 2026

Welcome to Nutrively. These Terms & Conditions (“Terms”) govern your access to and use of the Nutrively website, products, and services. By visiting our website, placing an order, creating an account, or purchasing a subscription, you agree to be bound by these Terms. Please read these Terms carefully before using our website or purchasing our products. 1. General Information Nutrively (“Nutrively,” “we,” “us,” or “our”) operates an online wellness brand offering products designed to complement everyday wellness routines. We reserve the right to update, modify, or discontinue any aspect of our website, products, or services at any time, subject to applicable law. By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained any legally required parental or guardian consent. 2. Product Information & Wellness Disclaimer Nutrively strives to provide accurate, transparent, and helpful information about our products. Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease. Information provided on our website, including product descriptions, educational materials, blog content, and marketing communications, is for general informational purposes only and should not be considered medical advice. Nutrively products are not intended to replace professional medical care, prescribed medications, or individualized medical recommendations. Customers should consult a qualified healthcare professional before using dietary supplements, particularly if pregnant, nursing, taking medications, or managing an existing medical condition. Individual experiences and results may vary. FDA Disclaimer: Statements regarding our dietary supplement products have not been evaluated by the Food and Drug Administration, where applicable. These products are not intended to diagnose, treat, cure, or prevent any disease. 3. Product Availability & Pricing All products are subject to availability. We reserve the right to: Modify product offerings, packaging, or descriptions. Update pricing and promotional offers. Limit quantities available for purchase. Discontinue products. Correct errors in product descriptions, pricing, or availability. Prices are displayed in U.S. dollars unless otherwise indicated. Applicable taxes and shipping charges will be calculated and displayed during checkout. If a pricing or product information error occurs, we may contact you to confirm or cancel an affected order, subject to applicable law. 4. Orders & Payment By placing an order through our website, you agree to provide accurate, complete, and current billing, shipping, and payment information. All orders are subject to acceptance and availability. Payment must be successfully authorized before an order is processed. Nutrively uses Shopify and authorized third-party payment providers to facilitate secure transactions. We reserve the right to decline or cancel orders when reasonably necessary to address suspected fraud, payment issues, inventory limitations, or violations of these Terms. If an order is canceled after payment has been collected, any amount owed will be refunded to the original payment method in accordance with applicable law. 5. Shipping & Delivery Nutrively works to process and ship orders in a timely manner. Estimated processing and delivery times may vary depending on product availability, shipping destination, carrier operations, and circumstances beyond our reasonable control. Delivery estimates are not guarantees. Customers are responsible for providing accurate shipping information at checkout. If a package is delayed, lost, damaged, or delivered incorrectly, please contact our customer support team so we can review the situation. Shipping-related claims and remedies will be handled according to our Shipping Policy and applicable consumer protection laws. 6. Returns, Refunds & Order Cancellations We want customers to feel confident when shopping with Nutrively. Returns, refunds, exchanges, and order cancellations are governed by our separately published Refund & Return Policy. Any applicable cancellation windows, product eligibility requirements, return instructions, and refund processing timelines are described in that policy. Please review the Refund & Return Policy before completing your purchase. Nothing in these Terms limits rights or remedies that cannot legally be excluded. 7. Subscription Services & Recurring Billing Nutrively may offer subscription purchasing options that allow customers to receive products on a recurring basis. When enrolling in a subscription, customers agree to the recurring price, billing frequency, and other subscription terms clearly disclosed at checkout. By completing a subscription purchase, you authorize the applicable payment provider to process recurring payments in accordance with the subscription terms you accepted. Subscription pricing, billing schedules, renewal details, and applicable promotional terms will be disclosed before enrollment. Customers may manage or cancel their subscriptions according to the cancellation procedures and timing requirements presented at enrollment and in our Subscription Policy. Cancellation of a subscription stops future recurring orders in accordance with the applicable cancellation terms but does not automatically cancel orders already processed. We will provide any renewal notices, cancellation rights, and other disclosures required by applicable law. 8. Promotions, Discounts & Special Offers From time to time, Nutrively may offer promotional pricing, discount codes, complimentary products, or limited-time offers. Promotions may be subject to additional conditions, including expiration dates, product exclusions, purchase requirements, or limitations on combining offers. Unless otherwise stated, promotional offers cannot be applied retroactively to completed purchases. We reserve the right to modify or discontinue promotional offers, subject to applicable law and any commitments already made to customers. 9. Website Content & Intellectual Property All content appearing on the Nutrively website, including text, images, graphics, logos, branding, product descriptions, designs, and other materials, is owned by Nutrively or used with appropriate authorization. This content is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except as otherwise permitted by law. 10. Acceptable Website Use You agree to use the Nutrively website only for lawful purposes. You may not: Engage in fraudulent or deceptive transactions. Attempt to gain unauthorized access to website systems or customer information. Introduce malicious software or interfere with website functionality. Misuse promotional codes or payment systems. Use the website in violation of applicable laws or regulations. Infringe upon the intellectual property rights of Nutrively or others. We reserve the right to restrict access or refuse service when reasonably necessary to protect our customers, business, or website security, subject to applicable law. 11. Customer Accounts Customers who create an account are responsible for maintaining the confidentiality of their login credentials. You agree to provide accurate account information and promptly update information when necessary. Please notify Nutrively if you believe your account has been accessed without authorization. We may suspend or restrict accounts when necessary to investigate security concerns, fraudulent activity, or violations of these Terms. 12. Privacy & Personal Information Your privacy is important to us. Our collection, use, disclosure, and protection of personal information are described in our separately published Privacy Policy. By using our website, you acknowledge that you have been provided access to that policy. Please review our Privacy Policy to learn more about how customer information is handled. 13. Third-Party Services & Links Our website may include services, applications, or links provided by third parties, including payment processors, shipping providers, and subscription management platforms. These services may operate under their own terms and privacy policies. Nutrively is not responsible for the independent practices or content of third-party websites or services outside our control, except as otherwise required by applicable law. 14. Disclaimer of Warranties We strive to provide high quality products, accurate information, and a reliable online shopping experience. However, to the extent permitted by applicable law, our website and related services are provided on an “as available” basis. We do not guarantee uninterrupted website access or that all website content will be free from errors. Nothing in these Terms excludes or limits warranties, guarantees, or consumer protections that cannot legally be waived. 15. Limitation of Liability To the maximum extent permitted by applicable law, Nutrively will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services. Any limitation of liability will apply only to the extent enforceable under applicable law. Nothing in these Terms limits liability that cannot legally be excluded, including liability arising from conduct for which applicable law prohibits such limitations. 16. Changes to These Terms Nutrively may update these Terms periodically to reflect changes in our operations, products, services, or legal requirements. Updated Terms will be published on our website with a revised effective date. Changes will not retroactively alter completed purchases or existing subscription commitments where prohibited by law. Continued use of our website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law. 17. Governing Law These Terms will be governed by the laws of the applicable U.S. jurisdiction in which Nutrively’s operating business entity is established, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise. The specific governing jurisdiction should be identified before publication. 18. Contact Information If you have questions about these Terms & Conditions, your order, or our products, please contact us. Nutrively Customer Support Email: support@nutrively.com nutrivelycs@gmail.com Website: https://nutrively.com/ Business Phone Number: 888-293-2830 We appreciate your trust in Nutrively and look forward to being part of your everyday wellness journey.

We appreciate your trust in Nutrively and look forward to being part of your everyday wellness journey.

01 · ORDER ISSUES

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery and include your order number and, when applicable, a photo of the product or package. We'll make it right.

02 · YOUR EXPERIENCE

Results & Product Experience

Wellness products can affect everyone differently, and individual experiences may vary. Nutrively's soursop drops are designed to be taken consistently as part of your daily wellness routine. While some customers may notice changes sooner, others may need more time to determine how the product fits into their routine. Because every person's experience is unique, we are unable to guarantee specific results or provide automatic refunds based solely on individual results.

However, your experience matters to us. If you're unhappy with your purchase or have concerns about your order, please reach out to our Customer Care team. We review customer concerns individually and may offer a replacement, store credit, partial refund, or other resolution when appropriate.

TYPICAL WELLNESS TIMELINE

30 days

First changes noticed

60 days

Building consistency

90 days

Full effects

03 · SUBSCRIPTIONS

Subscription Orders

Subscription orders are processed according to the schedule selected at checkout. Customers are responsible for making changes or cancellations before their next order is processed. Once a subscription order has been processed or shipped, it is subject to the same policy outlined above.

NEED HELP?

We never want you to feel stuck.

Please contact our Customer Care team with your order number and a brief description of the issue, and we'll be happy to review it with you.
CONTACT CUSTOMER CARE